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Terms & Conditions
Shipping InformationFitnessProDirect.com uses UPS as its main carrier. We use UPS because of the ability to track packages. All items are shipped the next business day via UPS Ground Mail. UPS Next Day and Second Day Air is available at an additional cost.
Returns and Exchanges
Clothing and Shoes: Returns must be made within 14 days of receipt. This will be tracked by the UPS delivery date. All returned items must not be worn. Original tags must remain on the merchandise for full refund. Shipping fees for returned and exchanged items will be at the cost of the customer. A full refund will be made immediately if these conditions have been met. Include a copy of your invoice or order number with each return or exchange. You must obtain a Return Authorization (RA) Number from FitnessProDirect.com from our returns department at returns@fitnessprodirect.com. Returns without an RA number will not be accepted by our returns department.
Supplements and Tanning Products: All supplements must be returned unused with its original seal within 14 days of receipt. Items that have been opened will not be issued a refund and will not be accepted by FitnessProDirect.com.
Jewelry: Items can be returned at any time. All items must have the original tags attached and must not be worn.
Exchanged items must meet the criteria for return items (not worn or laundered, original tags, etc). Customers are responsible for all shipping fees of items being exchanged.
Return all orders to:
FitnessProDirect.com
8111 Mainland Drive
Suite 104-457
San Antonio, TX 78240
San Antonio, TX 78240
Tracking Your Order
If you have any questions regarding the location of your order, please email the internet sales department at sales@FitnessProDirect.com. Please include your name, order #, and date your order was purchased in your email. FitnessProDirect.com will send an email with tracking information. You can track your order at www.ups.com Select the Track & Confirm link.
Security
FitnessProDirect.com respects your privacy. When you order, we ask for an address, credit card number and expiration date. FitnessProDirect.com makes full use of a secure socket server (SSL) so our customers can be sure that sensitive information is being sent with encryption to a secure server. This ensures your information remains private and protected. We will not sell, rent or loan identifiable personal information to any third party.
Website Agreement Conditions of Use
Thank you for visiting FitnessProDirect.com. The following are the terms of a legal agreement between you and FitnessProDirect.com. By accessing, browsing, and/or using this website, you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations, including United States Copyright and Trademark laws. If you do not agree to these terms, please do not use our Site. Those who choose to access FitnessProDirect.com do so on their own initiative and are responsible for compliance with applicable local laws. FitnessProDirect.com reserves the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Please check this page periodically for changes. You agree that each time you visit the FitnessProDirect.com; you shall be subject to and bound by the current terms of this agreement.
Information Collection
When you browse FitnessProDirect.com, you do so anonymously. Your IP address (the Internet address of your computer) is logged to give us an idea of which parts of our site that you are visiting and how long you are spending there. We do not link your IP address to anything personally identifiable. There are times that we may request that you voluntarily supply us with personal information, including your E-mail address and your postal address, for purposes such as correspondence, site registration, making a purchase, entering a promotional contest, or participating in an online survey. Like many other commercial websites, FitnessProDirect.com may utilize a standard technology called a "cookie" to collect information about how our site is used. If you provide us with your E-mail address, or have done so in the past, we may upon occasion send you E-mail offers. We may use information you have given us to provide a service, measure consumer interest in our various services, and inform you about new products and services. These offers may be based on information you provided in your initial transaction with us, in surveys, or from information that may indicate purchasing preferences and lifestyle. Our customers have the opportunity to decline E-mail offers at any time. We recognize the importance of providing you with this choice. At any time, you may request to discontinue receiving these offers from us by simply replying to the E-mail and informing us of your preferences.
Supplement Disclaimer
FitnessProDirect.com is providing a service to its customers by offering the sales of supplements and does so on an ?AS IS? basis. FitnessProDirect.com makes no representations or warranties of any kind regarding the information on the site about supplements. FitnessProDirect.com does not represent or warrant that the information provided by the manufacturer and available on this site is accurate, complete or current.
The statements made about products have not been evaluated by the Food and Drug Administration (U.S.). They are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your own physician or health care practitioner regarding the purchase and use of supplements from FitnessProDirect.com.
FitnessProDirect.com, the owner, any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
These testimonials are not intended to make claims that these products can be used to diagnose, treat, cure, mitigate or prevent any disease. These claims have not been clinically proven or evaluated by the FDA.
